FAQs
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what are the requirements to qualify for wholesale pricing?
To unlock wholesale pricing, partners must meet all of the following:
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A verified brick and mortar business, cafe, restaurant or specialty retailer.
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A minimum opening order of $300
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An ongoing minimum order of $200 per delivery
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A commitment to regular ordering (at least once a month)
DO you offer wholesale for pop-up events?
Wholesale pricing is reserved for ongoing partners. One time events, pop ups, and special collaborations are quoted at custom or catering rates.
What products are available for wholesale?
Wholesale offerings are limited to items listed.
Do you offer wholesale pricing for whole cakes?
Yes. Retail partners such as cafes, restaurants and specialty retailers may request custom wholesale quotes for whole cakes intended for resale. Pricing is based on cake size, flavor, volume, and ordering frequency. Custom quotes are available for ongoing wholesale relationships.
What is the lead time for wholesale orders?
Minimum of 7 business days for standard wholesale orders. 2-3 weeks notice recommended for high volume orders. All items are made from scratch and availability depends on production capacity.
How are wholesale orders delivered or picked up?
A flat delivery fee applies per delivery. Pick up options are scheduled during designated windows
What payment methods do you accept for wholesale?
Orders require payment in full before production. Approved partners may request net-terms consideration after a consistent order history.
We take all payment types listed.
How far in advance should I place my order?
Minimum 7 business days' notice for retail cake orders. 2-4 weeks' notice for catering orders or large events. Up to 1 month notice recommended for weddings, corporate events, or multi-item catering
Do you offer custom cakes for retail customers?
Yes. We offer custom cakes for birthdays, celebrations, and special occasions. Design complexity and size affect pricing and required lead time.
What qualifies as a catering order?
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Multiple cakes or Bundts
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Large format cakes, (sheet cakes, wedding or tiered cakes)
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Orders for events, offices, parties or gatherings
Is there a minimum order for catering?
Catering orders start at a $300 minimum.
Do you accommodate dietary needs beyond vegan?
Our kitchen is primarily vegan and plant based. We also offer:
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Limited dairy options for custom orders
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Limited seafood and poultry options for custom orders
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Limited gluten-free options (excluding cakes)
We source wild-caught, pasture-raised raised and grass-fed options when available, and pricing may be adjusted to reflect premium sourcing standards.
Do you accommodate allergens or other dietary needs?
We do our best to accommodate requests. However, we cannot guarantee allergen free production due to shared equipment. Please discuss specific concerns when placing your order.
Can I make changes to my order after placing it?
Yes, 7-10 business days before order is placed. Changes are subject to ingredient availability and production scheduling.
Do you offer delivery for catering orders?
Local delivery is available for catering orders and is preferred. Delivery pricing depends on location and order size. There is a flat $35 delivery fee, subject to location and order size. Pick up may be available during scheduled times.
